- Política de Privacidad
- Return Policies
- Cookie Policy
- Legal Notice
Holder Identification
In compliance with the duty to provide information established in Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), users of this website are informed of the identifying data of the owning entity:
Company Name: DUAL INNOVATION & INVESTMENT SL
NIF: B19487917
Trade Name: Dual Hub
Administrator Name: Juan Camilo Cobos Moreno
DNI/e: Y8090135Z
Registered Office: Calle Amparo 94 3º A, 28012 Madrid, Spain
Contact Email: rgpd@dualhub.es
Contact Phone Number: +34647057100
Registration details in the Commercial Registry: Registered in the Commercial Registry of Madrid with entry number 172024/157.201.0, journal 2024, entry: 10139, with registration date 14/10/2024, Volume 0, Folio 0, registration with Sheet: M-833672.
Object and Scope of Application
This Legal Notice governs access to and use of the website www.dualhub.es (hereinafter, the "Website"), owned by DUAL INNOVATION & INVESTMENT SL, as well as the services and content offered through it.
Access to and use of this Website confers the status of User By accessing this website, you fully and unconditionally accept each and every one of the provisions included in this Legal Notice, which may be modified. If you do not agree with the conditions established herein, you must refrain from using this website.
Website Terms of Use
The User agrees to make appropriate use of the content and services that DUAL INNOVATION & INVESTMENT SL offers through its Website and, by way of example but not limitation, not to use them for:
Engaging in illicit, illegal, or activities contrary to good faith and public order.
Disseminating content or propaganda of a racist, xenophobic, pornographic-illegal nature, that glorifies terrorism or that violates human rights.
Causing damage to the physical and logical systems of DUAL INNOVATION & INVESTMENT SL, its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems that may cause the aforementioned damage.
Attempting to access and, where applicable, use other users' email accounts and modify or manipulate their messages.
DUAL INNOVATION & INVESTMENT SL reserves the right to remove any comments and contributions that violate respect for human dignity, are discriminatory, xenophobic, racist, pornographic, harmful to youth or children, or that threaten public order or safety, or that, in its opinion, are not suitable for publication.
Intellectual and Industrial Property
All intellectual and industrial property rights of the Website and its contents (texts, images, sounds, audio, video, designs, software, etc.) belong to DUAL INNOVATION & INVESTMENT SL or, where applicable, to third parties.
The reproduction, distribution and public communication, including making available, of all or part of the content of this Website, for commercial purposes, in any medium and by any technical means, is expressly prohibited without the express written authorization of DUAL INNOVATION & INVESTMENT SL or the legitimate owners of said rights.
The User agrees to respect the Intellectual and Industrial Property rights held by DUAL INNOVATION & INVESTMENT SL. The User may view the elements of the portal and even print, copy and store them on the hard drive of their computer or on any other physical medium, provided that it is solely and exclusively for their personal and private use.
Exclusion of Warranties and Liability
DUAL INNOVATION & INVESTMENT SL It is not responsible, under any circumstances, for damages of any kind that may be caused, including but not limited to: errors or omissions in the content, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the content, despite having adopted all the necessary technological measures to prevent it.
Enlaces (Links)
In the event that the Website contains links or hyperlinks to other Internet sites, DUAL INNOVATION & INVESTMENT SL It will not exercise any control over such sites and content. Under no circumstances will it assume any responsibility for the content of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, completeness, truthfulness, validity, or legality of any material or information contained in any of these hyperlinks or other internet sites.
Likewise, the inclusion of these external links will not imply any type of association, merger or partnership with the linked entities.
Modifications to this Legal Notice
DUAL INNOVATION & INVESTMENT SL The company may modify these terms and conditions at any time, and such modifications will be duly published as they appear here. The validity of these terms and conditions will depend on their publication and will remain in effect until modified by other duly published terms and conditions.
Applicable Law and Jurisdiction
The relationship between DUAL INNOVATION & INVESTMENT SL and the User will be governed by current Spanish legislation and any dispute will be submitted to the Courts and Tribunals of the city of Madrid
Object and Scope of Application
This Legal Notice governs access to and use of the website www.dualhub.es (hereinafter, the "Website"), owned by DUAL INNOVATION & INVESTMENT SL, as well as the services and content offered through it.
Access to and use of this Website confers the status of User By accessing this website, you fully and unconditionally accept each and every one of the provisions included in this Legal Notice, which may be modified. If you do not agree with the conditions established herein, you must refrain from using this website.
Website Terms of Use
The User agrees to make appropriate use of the content and services that DUAL INNOVATION & INVESTMENT SL offers through its Website and, by way of example but not limitation, not to use them for:
Engaging in illicit, illegal, or activities contrary to good faith and public order.
Disseminating content or propaganda of a racist, xenophobic, pornographic-illegal nature, that glorifies terrorism or that violates human rights.
To cause damage to the physical and logical systems of DUAL INNOVATION & INVESTMENT SL, from its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that may cause the aforementioned damages into the network.
Attempting to access and, where applicable, use other users' email accounts and modify or manipulate their messages.
DUAL INNOVATION & INVESTMENT SL The right is reserved to remove any comments and contributions that violate respect for human dignity, are discriminatory, xenophobic, racist, pornographic, harmful to youth or children, or that threaten public order or safety, or that, in its opinion, are not suitable for publication.
Intellectual and Industrial Property
All intellectual and industrial property rights of the Website and its contents (texts, images, sounds, audio, video, designs, software, etc.) belong to DUAL INNOVATION & INVESTMENT SL or, where applicable, to third parties.
The reproduction, distribution, and public communication, including making available, of all or part of the content of this Website for commercial purposes, in any medium and by any technical means, is expressly prohibited without the express written authorization of DUAL INNOVATION & INVESTMENT SL or the legitimate holders of said rights.
The User undertakes to respect the Intellectual and Industrial Property rights held by DUAL INNOVATION & INVESTMENT SL. You may view the elements of the portal and even print, copy and store them on your computer's hard drive or on any other physical medium as long as it is solely and exclusively for your personal and private use.
Exclusion of Warranties and Liability
DUAL INNOVATION & INVESTMENT SL It is not responsible, under any circumstances, for damages of any kind that may be caused, including but not limited to: errors or omissions in the content, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the content, despite having adopted all the necessary technological measures to prevent it.
Enlaces (Links)
In the event that the Website contains links or hyperlinks to other Internet sites, DUAL INNOVATION & INVESTMENT SL It will not exercise any control over such sites and content. Under no circumstances will it assume any responsibility for the content of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, completeness, truthfulness, validity, or legality of any material or information contained in any of these hyperlinks or other internet sites.
Likewise, the inclusion of these external links will not imply any type of association, merger or partnership with the linked entities.
Modifications to this Legal Notice
DUAL INNOVATION & INVESTMENT SL The company may modify these terms and conditions at any time, and such modifications will be duly published as they appear here. The validity of these terms and conditions will depend on their publication and will remain in effect until modified by other duly published terms and conditions.
Applicable Law and Jurisdiction
The relationship between DUAL INNOVATION & INVESTMENT SL and the User will be governed by current Spanish legislation and any dispute will be submitted to the Courts and Tribunals of the city of Madrid
At Dual Hub, we are committed to providing high-quality products and services. This policy details the terms and conditions related to purchases, returns, and consumer rights, in accordance with applicable European regulations.
1. Digital Products: Guides and Online Courses
1.1. Digital Guides
- Purchase and Delivery: Our guides are offered in digital format and are available for immediate download after purchase confirmation.
- Return Policy: In accordance with Article 103.m of the General Law for the Defense of Consumers and Users, the right of withdrawal does not apply to the supply of digital content not provided on a tangible medium when performance has begun with the consumer's prior express consent and with their acknowledgment that they will consequently lose their right of withdrawal. Therefore, once the guide has been downloaded, no returns or refunds will be accepted. reclamador.es
- Use and Intellectual Property: The purchased guides are for personal use and may not be reproduced, distributed, or shared without express authorization. Any violation of these terms may result in legal action.
1.2. Online Courses
- Access and Duration: By enrolling in our online courses, the client gains access to the content for the period specified in the course description.
- Return Policy: According to European regulations, the 14-day right of withdrawal does not apply once the digital content has been fully delivered and the service has begun with the consumer's prior consent. However, at Dual Hub, we offer a 30-day satisfaction guarantee. If, within this period, the customer is not satisfied with the course and has not completed more than 50% of the content, they can request a refund. europa.eu
- Return Process: To request a return, the customer must contact our team via 📧 compras@dualhub.es within 30 days of purchase, providing details of the purchase and the reason for the return.
2. Personalized Services and Contracts
- Estimates and Approval: Before providing any service, we provide a detailed estimate. Service execution will begin after written approval from the client.
- Contracts by Project or Duration: Services can be structured by specific project or through fixed-term contracts, as agreed with the client.
- Cancellation Policy: Cancellations of ongoing services must be notified at least 14 days in advance. Depending on the project status, charges may apply for work already completed.
3. Contact
For any questions related to purchases, returns, or our policies, please contact us at:
📧 Email: compras@dualhub.es
At Dual Hub, we use cookies and similar technologies to enhance user experience, analyze web traffic, and personalize content on our sites. This Cookie Policy explains what cookies are, how we use them, and how you can manage them.
1. What are cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us improve website functionality, personalize your experience, and collect data for analytics and marketing.
2. What types of cookies do we use?
Depending on their purpose, we use the following cookies:
Essential cookies: Necessary for the basic operation of the website. They cannot be disabled in our systems.
Performance and analytics cookies: These allow us to measure and improve site performance using tools such as Google Analytics and HubSpot.
Personalization cookies: These store information about your preferences, such as language or region, to improve your user experience.
Advertising and marketing cookies: These are used to show you personalized ads based on your interests. We work with platforms such as Meta Ads, Google Ads, and LinkedIn Ads.
Third-party cookies: Some cookies are set by external services such as social networks (Facebook, Instagram, LinkedIn, TikTok) or analytics and advertising platforms.
3. How can you manage cookies?
You have control over the use of cookies and can manage or delete them from your browser settings. Below are links with instructions for the most common browsers:
- Google Chrome: Gestionar cookies
- Mozilla Firefox: Manage cookies
- Microsoft Edge: Gestionar cookies
- Safari: Manage cookies
Additionally, when you visit our website for the first time, we will show you a cookie banner where you can accept, reject, or customize the cookies you wish to allow.
4. Legal and regulatory compliance
At Dual Hub, we comply with the applicable regulations at each of our locations:
- Europe (Spain, London): We comply with the General Data Protection Regulation (GDPR) and the ePrivacy Directive.
- Dubai: We operate under the DIFC Data Protection Law.
- Colombia: We apply Law 1581 of 2012 on the protection of personal data.
- Singapore: We comply with the Personal Data Protection Act (PDPA).
- Bali (Indonesia): We apply the Personal Data Protection Act 27/2022.
Our website hosts its servers on Amazon Web Services (AWS) in Europe, ensuring the security and confidentiality of data in accordance with European regulations.
5. Changes to this Cookie Policy
We may update this Cookie Policy at any time. We recommend that you review it periodically to stay informed about how we use cookies.
6. Contact
If you have any questions about our cookie policy or how we process your data, you can contact us at:
📧 Email: rgpd@dualhub.es
🌐 Web: www.dualhub.com
Holder Identification
In compliance with the duty to provide information established in Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), users of this website are informed of the identifying data of the owning entity:
Company Name: DUAL INNOVATION & INVESTMENT SL
NIF: B19487917
Trade Name: Dual Hub
Administrator Name: Juan Camilo Cobos Moreno
DNI/e: Y8090135Z
Registered Office: Calle Amparo 94 3º A, 28012 Madrid, Spain
Contact Email: rgpd@dualhub.es
Contact Phone Number: +34647057100
Registration details in the Commercial Registry: Registered in the Commercial Registry of Madrid with entry number 172024/157.201.0, journal 2024, entry: 10139, with registration date 14/10/2024, Volume 0, Folio 0, registration with Sheet: M-833672.
Object and Scope of Application
This Legal Notice governs access to and use of the website www.dualhub.es (hereinafter, the "Website"), owned by DUAL INNOVATION & INVESTMENT SL, as well as the services and content offered through it.
Access to and use of this Website confers the status of User By accessing this website, you fully and unconditionally accept each and every one of the provisions included in this Legal Notice, which may be modified. If you do not agree with the conditions established herein, you must refrain from using this website.
Website Terms of Use
The User agrees to make appropriate use of the content and services that DUAL INNOVATION & INVESTMENT SL offers through its Website and, by way of example but not limitation, not to use them for:
Engaging in illicit, illegal, or activities contrary to good faith and public order.
Disseminating content or propaganda of a racist, xenophobic, pornographic-illegal nature, that glorifies terrorism or that violates human rights.
Causing damage to the physical and logical systems of DUAL INNOVATION & INVESTMENT SL, its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems that may cause the aforementioned damage.
Attempting to access and, where applicable, use other users' email accounts and modify or manipulate their messages.
DUAL INNOVATION & INVESTMENT SL reserves the right to remove any comments and contributions that violate respect for human dignity, are discriminatory, xenophobic, racist, pornographic, harmful to youth or children, or that threaten public order or safety, or that, in its opinion, are not suitable for publication.
Intellectual and Industrial Property
All intellectual and industrial property rights of the Website and its contents (texts, images, sounds, audio, video, designs, software, etc.) belong to DUAL INNOVATION & INVESTMENT SL or, where applicable, to third parties.
The reproduction, distribution and public communication, including making available, of all or part of the content of this Website, for commercial purposes, in any medium and by any technical means, is expressly prohibited without the express written authorization of DUAL INNOVATION & INVESTMENT SL or the legitimate owners of said rights.
The User agrees to respect the Intellectual and Industrial Property rights held by DUAL INNOVATION & INVESTMENT SL. The User may view the elements of the portal and even print, copy and store them on the hard drive of their computer or on any other physical medium, provided that it is solely and exclusively for their personal and private use.
Exclusion of Warranties and Liability
DUAL INNOVATION & INVESTMENT SL It is not responsible, under any circumstances, for damages of any kind that may be caused, including but not limited to: errors or omissions in the content, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the content, despite having adopted all the necessary technological measures to prevent it.
Enlaces (Links)
In the event that the Website contains links or hyperlinks to other Internet sites, DUAL INNOVATION & INVESTMENT SL It will not exercise any control over such sites and content. Under no circumstances will it assume any responsibility for the content of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, completeness, truthfulness, validity, or legality of any material or information contained in any of these hyperlinks or other internet sites.
Likewise, the inclusion of these external links will not imply any type of association, merger or partnership with the linked entities.
Modifications to this Legal Notice
DUAL INNOVATION & INVESTMENT SL The company may modify these terms and conditions at any time, and such modifications will be duly published as they appear here. The validity of these terms and conditions will depend on their publication and will remain in effect until modified by other duly published terms and conditions.
Applicable Law and Jurisdiction
The relationship between DUAL INNOVATION & INVESTMENT SL and the User will be governed by current Spanish legislation and any dispute will be submitted to the Courts and Tribunals of the city of Madrid
Object and Scope of Application
This Legal Notice governs access to and use of the website www.dualhub.es (hereinafter, the "Website"), owned by DUAL INNOVATION & INVESTMENT SL, as well as the services and content offered through it.
Access to and use of this Website confers the status of User By accessing this website, you fully and unconditionally accept each and every one of the provisions included in this Legal Notice, which may be modified. If you do not agree with the conditions established herein, you must refrain from using this website.
Website Terms of Use
The User agrees to make appropriate use of the content and services that DUAL INNOVATION & INVESTMENT SL offers through its Website and, by way of example but not limitation, not to use them for:
Engaging in illicit, illegal, or activities contrary to good faith and public order.
Disseminating content or propaganda of a racist, xenophobic, pornographic-illegal nature, that glorifies terrorism or that violates human rights.
To cause damage to the physical and logical systems of DUAL INNOVATION & INVESTMENT SL, from its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that may cause the aforementioned damages into the network.
Attempting to access and, where applicable, use other users' email accounts and modify or manipulate their messages.
DUAL INNOVATION & INVESTMENT SL The right is reserved to remove any comments and contributions that violate respect for human dignity, are discriminatory, xenophobic, racist, pornographic, harmful to youth or children, or that threaten public order or safety, or that, in its opinion, are not suitable for publication.
Intellectual and Industrial Property
All intellectual and industrial property rights of the Website and its contents (texts, images, sounds, audio, video, designs, software, etc.) belong to DUAL INNOVATION & INVESTMENT SL or, where applicable, to third parties.
The reproduction, distribution, and public communication, including making available, of all or part of the content of this Website for commercial purposes, in any medium and by any technical means, is expressly prohibited without the express written authorization of DUAL INNOVATION & INVESTMENT SL or the legitimate holders of said rights.
The User undertakes to respect the Intellectual and Industrial Property rights held by DUAL INNOVATION & INVESTMENT SL. You may view the elements of the portal and even print, copy and store them on your computer's hard drive or on any other physical medium as long as it is solely and exclusively for your personal and private use.
Exclusion of Warranties and Liability
DUAL INNOVATION & INVESTMENT SL It is not responsible, under any circumstances, for damages of any kind that may be caused, including but not limited to: errors or omissions in the content, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the content, despite having adopted all the necessary technological measures to prevent it.
Enlaces (Links)
In the event that the Website contains links or hyperlinks to other Internet sites, DUAL INNOVATION & INVESTMENT SL It will not exercise any control over such sites and content. Under no circumstances will it assume any responsibility for the content of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, completeness, truthfulness, validity, or legality of any material or information contained in any of these hyperlinks or other internet sites.
Likewise, the inclusion of these external links will not imply any type of association, merger or partnership with the linked entities.
Modifications to this Legal Notice
DUAL INNOVATION & INVESTMENT SL The company may modify these terms and conditions at any time, and such modifications will be duly published as they appear here. The validity of these terms and conditions will depend on their publication and will remain in effect until modified by other duly published terms and conditions.
Applicable Law and Jurisdiction
The relationship between DUAL INNOVATION & INVESTMENT SL and the User will be governed by current Spanish legislation and any dispute will be submitted to the Courts and Tribunals of the city of Madrid